Shipping Policy

01. Shipping Overview

At NexaVend, we work to process and ship your order as quickly as possible.

Orders are generally processed within 1–2 business days. Once your order has been processed, it is shipped using the available shipping service.

Standard shipping is generally estimated at 5–7 business days after the order has been processed.

02. Order Processing

Orders are generally processed within 1–2 business days.

Processing includes payment verification, order preparation, product handling, and preparation for shipment.

Orders placed during weekends or holidays may begin processing on the next available business day.

03. Shipping Time

After your order has been processed, standard shipping generally takes approximately 5–7 business days.

Shipping times are estimates and may vary depending on the destination, carrier, weather conditions, holidays, and other circumstances outside our reasonable control.

Shipping time begins after the order has completed processing and has been handed over for shipment.

04. Delivery Information

Delivery is made to the shipping address provided by the customer during checkout.

Customers are responsible for making sure that the shipping information provided at checkout is accurate and complete.

If an order cannot be delivered because of an incorrect or incomplete address, additional shipping costs may apply when available.

05. Order Tracking

When tracking information is available for your shipment, it may be provided to you through the email address associated with your order.

Tracking information may take some time to become active after the package has been shipped.

If you receive tracking information, please use the carrier's tracking system for the most current shipment updates.

06. Shipping Address Changes

Please carefully review your shipping address before completing your purchase.

If you notice an incorrect address after placing an order, contact NexaVend as soon as possible.

We will try to assist with address corrections when possible, but we cannot guarantee that an address can be changed after an order has entered processing or shipment.

07. Shipping Delays

While we work to meet the estimated shipping times, delivery delays may occasionally occur.

Delays may be caused by circumstances including:

• Carrier delays
• Severe weather
• Holidays or peak shipping periods
• Transportation interruptions
• Incorrect or incomplete shipping information
• Other circumstances outside NexaVend's reasonable control

Estimated delivery times are not guaranteed delivery dates.

08. Damaged or Incorrect Packages

If your package arrives visibly damaged, please contact NexaVend as soon as possible.

If you receive an incorrect or damaged product, please contact us before returning the item so that we can provide the appropriate instructions.

For complete information about returns and refunds, please review our Refund & Return Policy.